Shipping & Returns

Rugs made to order: 

Please be aware of the processing time when placing your order. This can be found in the product description and is the time it will take before your order is shipped. Please see below for shipping times once posted.

The UK - Sent via Royal Mail 1st Class Tracked: 1-2 Days.

International - Sent via Royal Mail Tracked: 5-7 Days.

Rugs ready to be posted: 

The UK - Sent via Royal Mail 1st Class Tracked: 1-2 Days.

International - Sent via Royal Mail Tracked: 5-7 Days.

Returns:

No returns accepted.

Use the contact page https://www.rightfrequency.co.uk/contact or email [email protected] if you have any questions.